Terms of Use

Effective date: September 13, 2023

Last modified: September 13, 2023

DOMOVA LLC is a fast-growing Ukrainian company that operates an innovative Platform adapted for desktop and mobile devices designed to provide Services to Users. DOMOVA LLC treats the requests of its Visitors and Users with due responsibility and guarantees a professional approach at every stage of the Services provision.

By using this Platform, You acknowledge the following:

(I) You have read, understood and agree to these Terms of Use;

(II) You have reached the age at which the legislation of the country where You reside allows You to consent to the processing of Your personal data. In any case, You must be at least 16 years old to use the Platform, or one of Your legal representatives or guardians must read and agree to the terms of this Policy on Your behalf. If You do not agree or cannot confirm the above, You should immediately stop using the Platform.

1. DEFINITIONS

For the purposes of these Terms, the use of capitalized words shall have the meanings ascribed to them under the following conditions. Any use of the following definitions or other words in the singular, plural, capitalized and/or he/she or they shall be deemed interchangeable and, accordingly, to mean the same thing.

“DOMOVA” means DOMOVA LLC and its affiliates and subsidiaries, registration number 45200376, registered at Ukraine, 65014, City of Odesa, 16 Kanatna Street, unit 27 (hereinafter referred to as the “Company”, “DOMOVA”, “We”, “Our” or “Us”).

“Platform” means the website domova.com, all its content and links to this website (hereinafter referred to as the “Platform”, “Website” or “Portal”).

“Services” means the services provided by the Company through the Platform, which mainly include information and consulting services for two types of users, which We refer to as “Sellers” and “Buyers” in the process of resettlement of residential and non-residential units in the Object for Resettlement.

“Visitor” means an individual who cannot be identified, uses the Platform for personal purposes and does not have a registered Account (also referred to as “You”).

“User” means an identifiable individual who uses the Platform for personal purposes and has a registered Account (also referred to as “You”).

“Account” means a User account of one of two types: Seller or Buyer, registered on Our Platform for the purpose of full use of Our Services.

“Seller” means a User who has completed the registration process, has an Account, is the Owner or an authorized representative of the Owner of a residential and/or non-residential units, or a share in such units in the Object for Resettlement and/or a private house, a share in a private house and may submit a Sale Request by filling out a special form.

“Owner” means an individual or legal entity that is the legal owner of a residential and/or non-residential units, or a share in such units in the Object for Resettlement and/or a private house, or a share in a private house.

“Sale Request” means a request that the Platform receives from You after filling out a formal application consisting of a list of mandatory and optional fields to be filled in.

“Buyer” – a User who has completed the registration process, has an Account, can view the Information about the Object for the Buyer available on Our Platform using two types of viewing: Map View and List View, submit a Buy Request by filling in its Proposed price per square meter of such Object, and may use the following additional tools: Comparison, Favorites.

“Object for Resettlement or Object” means a run-down (physical deterioration from 0% to 80%), emergency (physical deterioration from 81% to 100%), war-damaged (damaged in any percentage or destroyed), low-rise, high-rise multi apartment building, as well as a private house. It may have the status of a cultural heritage site.

“Information about the Object for the Seller” means information that is made available to the Seller who has submitted a Sale Request and passed the Moderation Process. The information is updated and expanded throughout the process of collecting Sale Request. Please note that certain items listed below may only become available at certain stages.

Photos and/or videos;
Condition – a parameter that indicates the:
1. the level of damage to the Object:

run-down (physical deterioration from 0% to 80%);
emergency (physical deterioration from 81% to 100%);
war-damaged (damaged in any percentage or destroyed);
2. and its relation to cultural heritage.

Please note that Sellers may indicate the Condition of the Object for Resettlement for which the request is submitted at their own discretion when submitting a Sale Request. Subsequently, the Company checks this information from open sources and identifies such an Object in accordance with the information collected earlier. The identified Condition of the Object is used on the Portal for marketing purposes only, the Company is not responsible for the accuracy of the data provided by the Seller and/or information about the Condition available in open sources.

Please note that one Object for Resettlement can simultaneously combine a parameter indicating the level of damage to the Object for Resettlement and its relation to cultural heritage, for example: emergency and classified as cultural heritage or run-down and not classified as cultural heritage. At the same time, the Object for Resettlement cannot combine two parameters indicating the level of its damage at the same time, i.e., it cannot be emergency and run-down at the same time.

Please note that the Objects classified as cultural heritage monuments are protected in accordance with the current legislation of Ukraine and are not subject to demolition. The Company places a special emphasis on this parameter in order to draw additional attention and emphasize the need for reconstruction and preservation of such objects as required by the current legislation of Ukraine.

The condition of the Object for Resettlement, the use of the terms “run-down”, “emergency”, “war-damaged (damaged in any percentage or destroyed)”, any specified percentage of physical wear and tear indicated on the Portal have nothing similar with the legal definition of the above terms, physical wear and tear of residential buildings and are set for marketing purposes only. Any other terms used on Our Portal and/or in these Rules, the Privacy Policy have nothing similar with the legally defined terms and are used solely for marketing purposes for the purpose of Our Portal.

Status – a parameter indicating the number of submitted Sale Requests of residential and non-residential units in a particular Object for Resettlement as a percentage of the total number of residential and non-residential units owned in the Object for Resettlement:

Red – less than 35% of submitted Sale Requests;
Yellow – from 35% to 75% of submitted Sale Requests;
Green – more than 75% of submitted Sale Requests;
Blue – the Object is fully resettled through the Platform.

Total number of owned units – contains information on the total number of owned residential and non-residential units in a particular Object for Resettlement.
The number of floors in the Object for Resettlement.
Area, according to the submitted Sale Requests – the area of all residential and non-residential units in square meters for which the Sale Requests were submitted.
Average price per square meter, according to the submitted Sale Requests – the average price per square meter calculated by the formula: the sum of all Desired sale prices in accordance with the Sale Requests divided by the sum of the areas of all residential and non-residential units for which the Sale Requests have been submitted.
Additional information (optional).
Text description (optional).
Location on the map (optional).
Information about adjacent Objects for Resettlement or other Objects for Resettlement with other addresses under the same roof (optional).
Anonymous information about other Sale Requests of residential and non-residential units or shares in such units:
- Type and count of units;
- Unit numbers;
- The area of the units;
- A signed agreement status;
- Share of ownership (optional);
- Desired sale price per square meter in the main currency.

“Information about the Objects for Resettlement for the Buyer” – information about all the Objects for Resettlement available on the Platform, where the Sale Requests have passed the Moderation Process. The information is updated and expanded throughout the entire process of collecting Sale Requests. Please note that certain items listed below may become available only at certain stages.

Photos and/or videos;
Condition – a parameter that indicates the:

the level of damage to the Object:

run-down (physical deterioration from 0% to 80%);
emergency (physical deterioration from 81% to 100%);
war-damaged (damaged in any percentage or destroyed);

and its relation to cultural heritage.

Status – a parameter indicating the number of submitted Sale Requests of residential and non-residential units in a particular Object for Resettlement as a percentage of the total number of residential and non-residential units owned in the Object for Resettlement:

Red – less than 35% of submitted Sale Requests;
Yellow – from 35% to 75% of submitted Sale Requests;
Green – more than 75% of submitted Sale Requests;
Blue – the Object is fully resettled through the Platform.

Total number of owned units – contains information on the total number of owned residential and non-residential units in a particular Object for Resettlement.
The number of floors in the Object for Resettlement.
Area, according to the submitted Sale Requests – the area of all residential and non-residential units in square meters for which the Sale Requests were submitted.
Average price per square meter, according to the submitted Sale Requests – the average price per square meter calculated by the formula: the sum of all Desired sale prices in accordance with the Sale Requests divided by the sum of the areas of all residential and non-residential units for which the Sale Requests have been submitted.
Additional information (optional).
Text description (optional).
Location on the map (optional).
Information about adjacent Objects for Resettlement or other Objects for Resettlement with other addresses under the same roof (optional).

“Map” is an interactive graphical representation of the Objects for Resettlement available on the Platform, which allows Users to visually navigate the area and find the location of specific Objects for Resettlement, visually assess their condition, click on each specific Object for Resettlement to view brief information about it and/or add it to Comparison, Favorites, view detailed information about the Object for Resettlement, as well as submit a Buy Request. The Map may contain various information, such as streets, buildings, green areas, rivers and lakes, airports, hotels, restaurants and other objects, which are added solely for the convenience of Your navigation and have no relation to the Services provided on Our Platform.

The Map on Our Platform allows users to zoom in, out and move the map, measure distances using the Ruler tool, switch between Map and Satellite modes, switch to the True North display mode, show Your geographic location if You have read and agreed to Our Privacy Policy, Cookie Policy and have given us such permission and Your device supports such functionality.

For Your convenience, We have added filters such as Condition, Status, Number of floors, Area according to submitted Sale Requests, Average price per square meter according to submitted Sale Requests, as well as tools such as a switcher for regions and a search field for entering an address. You can switch from map mode to list mode at any time.

Please note that the Map View may be available to all visitors of Our Platform with limited functionality for marketing purposes only. To gain full access, You must complete the registration process as a “Buyer”.

“List of Objects” – presents the Objects for Resettlement in the form of a list with brief information about each of them, which allows You to add it to the Comparison, to Favorites, view detailed information about the Object for Resettlement, and submit a Buy Request. For Your convenience, We have added filters such as Condition, Status, Number of floors, Area according to submitted Sale Requests, Average price per square meter according to submitted Sale Requests, as well as tools such as a switcher for regions and a search field for entering an address. You can also sort the Objects on the page by number of floors, area according to submitted Sale Requests, and Average Price per square meter according to submitted Sale Requests. You can sort from higher to lower and from lower to higher values. Furthermore, You can switch from List view to Map view at any time.

“Buy Request” means a request that the Platform receives from the Buyer after filling out a formal application, which includes the field “Proposed price per square meter” and a free-text comment, indicates the Buyer’s interest in a particular Object and exists to transfer such information to Our Representative for further negotiations.

“Comparison of Objects for Resettlement” is a tool for comparing selected Objects for Resettlement (up to 10 units for comparison) by the following parameters: full address, Condition, Status, Area according to submitted Sale Requests, Number of floors, Average price per square meter according to submitted Sale Requests and Information about adjacent Objects for Resettlement or other Objects for Resettlement with other addresses under the same roof. This tool allows You to quickly add and delete Comparison Objects, add certain Objects to Your Favorites, and reset all comparisons.

“Favorites” – a list with brief information about each Object for Resettlement previously added by the Buyer to it, which allows You to view detailed information about the Object for Resettlement and submit a Buy Request, add any specific Object for Resettlement to the Comparison, and remove it from the Favorites.

“Proposed price per Square Meter” means the average price per square meter that the Buyer initially offers when submitting a specific Buy Request, filling it in as a mandatory field of the official request. This price is not final and may change during negotiations with Our Representative and the Owners of residential and non-residential units in each Object for Resettlement.

“Square meter or m2” is a unit of measurement for the area of residential and non-residential units of the Object for Resettlement.

“Currency” means a standard form of designation of the price (Sale or Buy) for a specific residential, non-residential units, Object offered by the Seller/Buyer, which is used by Us to inform about the offer and current valuation of a specific residential, non-residential units, Object.

“Base Currency” – for marketing purposes only, the base currency is set as the US dollar. When filling out the Sale Request, the Seller shall indicate the Desired Sale Price in the main currency, at the same time seeing how much such amount is in the national currency of Ukrainian hryvnia according to the official data of the National Bank of Ukraine as of the date of filling out such Request.

“Additional Currency” means an unlimited number of world currencies added by us to the Platform, the choice of which is controlled by the Currency Switcher. The Additional Currency is calculated at the rate of the National Bank or other relevant body authorized to set the relevant exchange rates of the country in which the Object is located, which is updated once a day.

Please note that We use all underlying values in foreign currencies for marketing purposes only. We do not intend to sell or buy the respective Object in that currency. All indications are made for the purpose of informing potential parties. Please note that We do not accept any responsibility for the actions of the National Bank of the relevant country or any other relevant authorized body for any currency fluctuations, inflation and other potential currency risks they may bear.

“Representative” means an authorized person who communicates with the Visitor or User on behalf of the Company.

“European Union”, “EU” – unless otherwise stated, all references to the European Union and the European Economic Area made in these Terms of Use refer to all current members of that union.

“Company Partner” means an individual entrepreneur, a legal entity that has submitted a request for participation in the Partner Program through the established contact form, received a special status of “Company Partner” for a certain region(s) from Us and, when Sellers fill out Sale Requests, appears in the list of possible partners for a certain region(s).

Please note that the “Company Partner” Program was created to facilitate the process of submitting Sale Requests, accelerate it and expand its geography. We have clearly defined criteria for establishing/revoking the “Company Partner” status. We are constantly working with the “Company’s Partners” and/or their representatives to improve the quality of cooperation, including with Sellers and Buyers, however, We emphasize that an individual entrepreneur, a legal entity that has received the status of a “Company’s Partner” is not Our employee in any sense, We are not bound by contractual relations in which the “Company’s Partner” has the right to act on behalf of the Company and/or in its interests.

In order to improve the “Company’s Partner” Program, We accept feedback with negative or positive comments on the activities of a particular Partner. We reserve the right not to respond to such feedback in the manner requested by the User who provided it, however, We collect all Your feedback for the purpose of analyzing it and further evaluating the activities of a particular Partner with the possibility of its exclusion from the Partner Program or revision of the terms of cooperation.

We reserve the right not to disclose the specifics of the “Company’s Partner” Program, selection criteria and the procedure for its operation.

“Partner in the Object” means a Seller who has submitted a Sale Request, passed the Moderation Process, submitted a request for participation in the Partner Program through the established Contact Form, and received from us a special status of “Partner in the Object” in this particular Object for which the Seller has a Sale Request. When further filling out Sale Requests by other Sellers, such a “Partner in the Object” appears in the list of possible partners for this Object.

Please note that We take a responsible approach to the process of establishing/revoking the status of “Partner in the Object”. As a rule, We set a limit of two “Partner in the Object” statuses for one particular Object. This status can be granted to a person who is proactive, ready to unite the ideas of Sellers’ resettlement in the Object, and facilitates communication between Our Representatives and Sellers in a particular Object.

In order to improve the Partner in a Object Program, We accept feedback with negative or positive comments about the activities of a particular Partner from other Sellers in that Object. We reserve the right not to respond to such feedback in the manner requested by the Seller who provided it, however, We collect all Your feedback for the purpose of analyzing it and further evaluating the activities of a particular Partner with the possibility of its exclusion from the Partner Program or revision of the terms of cooperation.

We reserve the right not to disclose the specifics of the Partner in Object Program, selection criteria and the procedure for its operation.

“National Legislation of Ukraine” means the Law of Ukraine “On Personal Data Protection” and any other legislation protecting personal data in Ukraine.

2. TERMS.

2.1. The Company posts these Terms of Use on the website _______. These Terms are a Public Offer, and in case of acceptance of the rules set forth below, any legally capable individual or legal entity using the Platform undertakes to comply with and abide by these rules.

These Terms of Use constitute a legally binding agreement between You, personally or on behalf of another person or entity, regarding Your access to and use of the Platform. You agree that by accessing the Platform, You have read, understood and agreed to be bound by these Terms of Use.

Additional terms and conditions or documents that may be published on the Platform from time to time are expressly incorporated herein by reference. At Our sole discretion, We reserve the right to change or modify the Terms of Use from time to time. We will notify You of any changes by updating the “Last Modified” date of these Terms of Use, and You waive any right to receive specific notice of each such change. It is Your responsibility to review these Terms of Use periodically to stay informed of any updates. You will be bound by the changes in any revised Terms of Use and will be deemed to have read and accepted them by continuing to use the Platform after the date such revised Terms of Use are posted.

2.2. If the Visitor or User does not agree with the provisions of these Terms of Use in whole or in part or does not have sufficient legal capacity to use the Platform or Services, the Visitor or User must stop using them and leave the Platform.

2.3. The Company undertakes to provide the Services on the terms and conditions and in the manner specified in this Agreement.

2.4. The conclusion of this Agreement is carried out by unconditional acceptance by the User of this Agreement without any exceptions, changes or reservations, i.e. by the User’s Acceptance of the terms of this Agreement, after filling out the relevant registration form on the Platform. At the same time, the User’s denial of his/her consent in such a way shall release the Company from any liability for failure to comply with the terms of this Agreement. The fact of continuing interaction with this Platform will be considered as acceptance by the Visitor.

2.5. The place of provision of the Services is online (remotely) on the Platform.

3. PROCEDURE FOR REGISTERING AN ACCOUNT ON THE PLATFORM

3.1. To access the Website, the Visitor must register an Account on the Platform. The registration process includes several stages, such as: filling out a special form and verification.

3.2. Please note that during the registration process, the Visitors will be asked to select the status of “Seller” or “Buyer” and go through the verification process by specifying their first and last name, e-mail address and phone number, as well as confirming the phone number by entering the code received via SMS. Upon completion of the registration process, the User’s status will be tied to the specific phone number specified during registration and cannot be changed to another status in the future: “Seller” to “Buyer” or vice versa.

Please note that verifying Your account by confirming Your email is not mandatory, but highly recommended. If You lose access to both Your account password and the phone number You verified during registration, We will not have any tools to perform a password recovery process other than a verified email address.

Changing the phone number in an already registered account will result in a new SMS verification. Your status as a Seller or a Buyer will remain unchanged, but We would like to draw the Seller’s attention to the fact that each Sale Request after changing the phone number will require mandatory attachment of documents when filling it out.

3.3 The User undertakes to provide true, complete and accurate information when filling out the relevant registration form. The Company shall not be liable for the accuracy and truthfulness of the information provided by the User when filling out the relevant registration form.

3.4. We are aware that another person may register an Account in the interests of the User, and that another person may submit a Request on behalf of the User. In this case, the User assumes full responsibility for the transferred personal data of the Third Party and confirms the Owner’s consent to the registration of such an Account and submission of the Sale Request, as well as the provision of copies of documents.

3.5. From the moment of filling in the registration form on the Platform, the Seller/Buyer agrees that his/her data will be used in accordance with these Terms of Use and the Company’s Privacy Policy.

4. PROCEDURE FOR SUBMITTING SALE REQUESTS

4.1 To place information about the Seller’s intentions, the intentions of the Owner, represented by the Seller, to sell a certain residential or non-residential units or a share in such units at a price and/or a private house, a share in a private house determined by the Seller/Owner, it is necessary to submit a Sale Request.

4.2. Please note that the Sale Request contains only information about Your intentions or the intentions of the Owner to sell a certain residential or non-residential units or a share in such units and/or a private house, a share in a private house at the price specified by You. The Company does not guarantee that the units will be sold at the price You set, or sold at all. The mere submission of such a request does not automatically constitute a sale of the property.

4.3. Sending a Sale Request may require filling in mandatory and optional fields or variables.

4.4. Mandatory fields, selections, or radio buttons when filling out a Sale Request:

Choosing the legal status of the Owner: individual or legal entity.
If the status of the Owner is selected as an individual: surname, name and patronymic, and contact phone number of the Owner.

Please note that if You are both a Seller and an Owner in accordance with the Terms of Use of this Platform, it is enough to re-enter Your data and provide a contact phone number. For submitting a Sale Request, the phone number may differ from the one specified during registration. We strongly recommend that You keep at least one of the numbers activated to ensure regular communication between You and Our Representative.

In case of selecting the status of the Owner – legal entity: full name of the legal entity, code of the Unified State Register of Enterprises and Organizations of Ukraine and contact phone number of the legal entity’s representative.

Please note that the phone number You use to submit a Sale Request may be different from the number You provided during registration. We strongly recommend that You keep at least one of the numbers turned on to ensure regular communication between You and Our representative.

Full address of the unit for which the Sale Request is submitted.
Selecting the condition of the Object: run-down, emergency, war-damaged.
Selecting the type of unit for which the Sale Request is submitted:

residential;
non-residential;
a private house.

A checkbox indicating whether You are submitting a Sale Request for the entire unit or only for the share owned by You or the Owner You represent. If You choose to submit a request for the share of the unit owned by You or the Owner You represent, be sure to indicate the share in fractional format: X/X, e.g: 1/3.
Regardless of whether You decide to sell a part of the unit or the entire unit, indicate its total area in square meters.
Regardless of whether You decide to sell a share of the unit or the entire unit, please indicate the Desired Sale Price for the entire unit or its share in the Base Currency.

Please note that when filling in the “Desired Sale Price” field, You will be allowed to specify the price in the Basic Currency, for which You will be able to see the equivalent in one or two Additional Currencies (depending on the region in which the Object for Resettlement is located, and the functionality currently implemented on the Platform). Please note that the equivalent of the exchange rate of the Basic Currency in comparison with the Additional Currency will be automatically calculated at the exchange rate of the National Bank or other relevant body authorized to set the relevant exchange rates of the country in which the Object for Resettlement is located on the date of submission of the Sale Request.

Select whether to submit a Sale Request with support:

“Partner in the Object” – with the ability to choose a specific Partner;
“Company Partner” – with the ability to choose a specific Partner;
In person.

Choosing the basis of ownership (possession):

Contract providing for the transfer of property rights in accordance with the law;;
Certificate of ownership of real estate;
Decision or judgment of the court;
Decision of the founder on the establishment of the company and the act of acceptance-transfer of real estate;
Other.

4.5. Optional fields, selections, or radio buttons when filling out a Sale Request:

Registration number of the taxpayer’s account card;
A toggle for the presence of adjacent Object for Resettlement or other Object for Resettlement with different addresses under the same roof as the one where the unit for which the Sale Request is submitted are located.
A switch for the Object’s relation to cultural heritage.
Comment in free text form;
Attaching documents.

Please note that although attaching documents is an optional feature when submitting a Sale Request, there are situations in which this action is required:

You submit the second and each subsequent Sale Request;
You submit a Sale Request after changing Your phone number;
You submit a Sale Request of a share of the unit;
You submit a Sale Request of 100% of the unit for which another Seller has already submitted a Sale Request of 100% of the unit on Our Platform;
You submit a Sale Request of a share of the unit for which a Sale Request of 100% of the unit from another Seller has already been submitted on Our Platform;
You submit a Sale Request of 100% of the unit, for which the Sale Request(s) of the share(s) of the unit from another Seller(s) has already been submitted on Our Platform.

4.6. Please note that for Your convenience, You may save any selections or data You make while completing the Sale Request and continue to complete and submit the Sale Request at a later date. However, please keep in mind that Our algorithms work in such a way that any selection or data You fill out or enter at any given time may be saved and used by us for analytical and marketing purposes.

4.7. After filling out and submitting a Sale Request, it may go through the Moderation Process by Our Representative. Please note that the Moderation Process ensures that the submitted request meets the previously described criteria. It is carried out in accordance with specially developed business guidelines that are part of Our unique business model. We reserve the right not to disclose these business guidelines or business model in whole or in part. Please note, however, that despite the somewhat closed nature of Our Moderation Process, We strive to approve as many Sale Requests as possible, thereby providing You with the full functionality of the Platform. Some Sale Requests are automatically moderated in accordance with Our algorithms. Your Sale Request will have a status of “New” during the moderation process.

4.8. In addition to the “New” status, Our Platform provides the following statuses for Sale Requests:

Draft – A Sale Request that You have filled out up to a certain point, saved and not submitted. Please note that You cannot save a Draft without filling in the full address, including the settlement, street and house number.
Withdrawn – A Sale Request that You have withdrawn. The request itself is not deleted, and You can make any changes and resubmit it.
Deleted – a Sale Request that You have deleted. In this case, all data related to the Sale Request will be deleted, and resubmission is possible only after filling in all the information again.
Rejected – a Selling Request that Our Representative refused to accept due to non-compliance with the criteria specified above in these Terms of Use. In case of rejection of the request, You may correct the deficiencies pointed out by Our Representative and resubmit the Sale Request.
Accepted unconditionally – Your Sale Request of 100% of residential and non-residential unit has been accepted by Our Representative and added to the total calculation of the Object for Resettlement.
Accepted conditionally – Your Sale Request of residential and non-residential unit has been accepted by Our Representative and will be included in the total calculation of the Object for Resettlement after all owners of shares in these residential and non-residential unit submit Sale Requests and pass the Moderation Process.
Canceled – a Sale Request that Our Representative has canceled due to the inconsistency of the information provided with the actual circumstances, violation of the Terms of Use or the Privacy Policy, or for other possible reasons, which the User is notified of through a message in the personal account and/or by sending an e-mail to the address specified during registration. After such cancellation, You will no longer be able to submit a Sale Request of the same unit, but You will be free to submit Sale Requests of other units.

4.9. Taking into account the Moderation Process, the set of statuses for User Sale Requests, as well as the ability to change specific request data on Our Platform, a history system is provided for each specific request, which will contain all important information regarding the request path.

4.10. Please note that if You decide to change the information in the “Desired Sale Price” field, the equivalent of the exchange rate in the Additional Currency will be automatically calculated at the rate of the National Bank or other relevant body authorized to set the relevant exchange rates of the country in which the Object for Resettlement is located on the date of change of such price.

5. PROCEDURE FOR SUBMITTING BUY REQUESTS

5.1. In order to place information indicating the Buyer’s interest in a particular Object for Resettlement, it is necessary to submit a Buy Request.

5.2. When submitting a Buy Request, You may be required to fill in mandatory and optional fields.

5.3. Required field when filling out the Buy Request:

The proposed price per square meter, which is the price offered by the Buyer in the main currency.

Please note that when You fill in this field, the proposed price will be automatically set in the Base Currency, and We will accept the Buy Request in this currency only. However, You can conveniently see the equivalent in one of the proposed Additional currencies, which is calculated at the rate of the National Bank or other relevant body authorized to set the relevant exchange rates of the country in which the Object for Resettlement is located on the date of submission of the Request.

5.4. Optional field when filling out the Buy Request:

A free-text comment where the Buyer may place additional information to its Buy Request.

5.5. Submission of the Buy Request cannot be considered as immediate purchase of a particular Object for Resettlement. We do not guarantee that, as a result of further negotiations with Our Representative and the Owners of residential and non-residential units in such Object for Resettlement, the Buyer will be able to purchase the specific Object for Resettlement for which it has submitted a request at the Proposed per square meter determined by it independently when submitting such Request.

5.6. After submitting a Buy Request, it goes through the Moderation Process. As a result of this process, the Buy Request may receive one of the following statuses: Accepted or Not Accepted.

5.7. The status “Accepted” means that Our Representative has accepted the Buy Request and will reach out to You to discuss the details further.

Please note that once Your Buy Request is marked “Accepted”, You may change the Proposed price per square meter, withdraw or delete Your Buy Request at any time.

If You withdraw Your Buy Request, You can change the Proposed price per square meter, leave a comment and resubmit it at any time.

If You delete Your Buy Request, You must re-search for the Object You are interested in, enter the Proposed price per square meter and leave a comment if You wish. Please note that if You change the price or submit a new Buy Request after it has been withdrawn or deleted, it will have to go through the Moderation Process again. We also reserve the right to cancel Your Request at any time with an explanation of the reasons for such cancellation. Following such cancellation, You will no longer be able to submit a Buy Request for that Object for Resettlement.

5.8. The status “Rejected” means that the Buy Request is rejected for one of the following reasons:

The initial Proposed per square meter does not correspond to an adequate level of the Average Purchase Price per square meter for this type of Object for Resettlement. Please note that in such case, You cannot submit a new Buy Request of the same Object at the same or lower price until the Average price per square meter according to the submitted Sale Requests of this Object for Resettlement decreases. The average price per square meter for such type of Object for Resettlement is determined by Our specialists, is objective and subject to appeal in case of sufficient arguments.

Violation of the Platform’s Terms of Use, including systematic submission of numerous Buy Requests of different Objects for Resettlement, inability to contact the Buyer, etc. The reason will be indicated by Our Representative when rejecting Your Buy Request.

5.9. Taking into account the Moderation Process, the set of statuses for Buy Requests, as well as the ability to change certain details of the request on Our Platform, a history system is provided for each specific request, which will contain all the necessary information about the request path.

5.10. Please note that You can change the information in the Proposed price per square meter field in relation to the set price.

6. RIGHTS AND OBLIGATIONS OF THE COMPANY

6.1. The main task of the Company is to provide the Services to the Seller/Buyer.

6.2. If the Seller/Buyer violates the provisions of these Terms of Use, the Company shall have the right to restrict or terminate the provision of the Services to the Seller/Buyer at any time without prior notice to the Seller/Buyer. The Company shall not bear any material or moral liability to the Seller/Buyer in case of such restriction or termination.

6.3. The Company has the right to send messages to the e-mail addresses of the Seller/Buyer or the User, namely: informational, advertising or other messages that do not contradict the current legislation of Ukraine.

6.4. The Company has the right to disclose confidential and personal information of the Seller/Buyer to third parties in accordance with the Company’s Privacy Policy.

6.5. The Company has the right to unilaterally change these Terms of Use in full and/or in part at any time. The Company shall not be obliged to notify the Users of any changes. The updated Terms of Use shall be posted on the Platform, indicating the date of update.

7. RIGHTS AND OBLIGATIONS OF VISITORS AND USERS

7.1. In accordance with the terms of these Terms of Use, Visitors/Users undertake not to use the Platform or Services for any purposes prohibited by these Terms of Use or the current legislation of Ukraine and/or the current legislation of their country of residence.

7.2. Visitors/Users shall be obliged to fully comply with the Terms and Conditions and not to take actions aimed at destabilizing the Platform.

7.3. Visitors/Users are obliged to familiarize themselves with these Terms, including changes and additions to these Terms.

7.4. Visitors/Users are obliged not to violate the provisions of these Terms and Conditions, as well as to respect the legitimate rights and interests of the Company.

7.5. The Visitors/Users shall not copy, modify or distribute any information about the Company that they have become aware of after receiving the Services and/or as a result of using the Platform.

7.6. Visitors/Users have the right to notify the Company of violations related to these Terms and/or the legislation of Ukraine.

7.7. In addition to the above provisions, the Visitors/Users undertake to:

not to take any actions that cause or may cause (as determined by the Company at its sole discretion) an unreasonable or disproportionate burden on the Platform’s infrastructure;
not interfere or attempt to interfere with the proper operation of the Platform;
not to circumvent or attempt to circumvent any measures that the Company may use to prevent or restrict access to the Platform;
not use manual or automatic software, devices or other processes to “scan” or “encrypt” any page of the Platform;
not to take any action that violates the Company’s guidelines and policies, not to use software viruses or any other computer codes, files or programs that are designed or intended to disrupt, damage, limit or interfere with the operation of any software, hardware or telecommunications equipment, or to damage or gain unauthorized access to any system, data, passwords or other information of the Company or a third party;
not to use the Platform for phishing and fraud;
not to commit other illegal actions, including gaining unauthorized access to confidential information, its dissemination, unauthorized access to computer information, use and distribution of malicious computer programs;
not to decompile, disassemble, reverse engineer or otherwise attempt to derive any code of the Platform or the underlying ideas or algorithms of any part of the Platform (including, without limitation, any program);
not to modify, translate or otherwise create derivative works of any part of the Platform;
not use any intelligent systems, robots, scrapers or other similar data collection tools.

Visitors have the right to:

To familiarize yourself with the marketing pages of Our Platform;
Send inquiries of any kind without registration through Our inquiry form, including but not limited to:
- request for the status of “Partner in the Object”;
- request to join the “Partner of the Company” program;
- technical request;
- request for any type of cooperation;
- any other requests for information or advice;

Please note that by choosing such communication channels as a phone call, e-mail, Viber or Telegram chat, You confirm that You have previously read the Terms of Use and Privacy Policy of this Platform and have agreed to the processing of Personal Data that may be transmitted in the event of communication in this way.

Please note that We reserve the right not to respond to any of Your requests if they are not related to the exercise of Your legal rights under these Terms of Use and/or the Privacy Policy, or are not related to Sale/Buy requests.

Requests from governmental, law enforcement and regulatory authorities are processed through a separate communication channel defined in a special section.

Create an account for a seller or a buyer;

Users have the right to:

Submit Sale/Buy requests in the regions of Ukraine where Our Platform operates.

Change the User’s personal and registration data in their account:
- first and last name;
- e-mail;
- phone number;
- password.

Delete the User account.

Please note that deleting a User account will result in the inability to register any other account using the same phone number.

View a specific information page of the Object for Resettlement, containing specific Object for Resettlement Information for the Seller or Object for Resettlement Information for the Buyer.

Sellers have the right:

To change the Desired sale price of residential and non-residential units in the Object for Resettlement or shares in such units and/or a private house, a share in a private house at the following stages of the Sale Request: “Draft”, “Withdrawn”, “Not Accepted”, “Accepted Unconditionally” or “Accepted Conditionally”.
Change all other information in the Sale Request at the following stages of the Sale Request: “Draft”, “Withdrawn”, and “Not Accepted”.
Withdraw the Sale Request at the following stages of the Sale Request: “Accepted unconditionally”, “Accepted conditionally”.

Please note that in case the Seller withdraws its own Sale Request, the Seller may make any changes to the Sale Request and resubmit it. All previous information regarding the Request will not be deleted and will be taken into account in the further process.

Delete the Sale Request at the following stages of the Sale Request: Withdrawn.

Please note that deletion of a Sale Request will result in the Seller having to complete the Sale Request and resubmit it. All previous information regarding the request will be deleted and will not be taken into account in the further process.

Buyers have the right:

To change the Proposed price per square meter for the purchase of the Object for Resettlement at subsequent stages of the Buy Request: “Withdrawn”, “Not Accepted” and “Accepted”.
To withdraw Buy Request at the following stages of the Buy Request: “Accepted” and “Not Accepted”.

Please note that in case of withdrawal of the Buy Request, the Buyer may make any changes to the Buy Request and resubmit it. All previous information regarding the request will not be deleted and will be taken into account in the further process.

Delete the Buy Request in the following stages of the Buy Request: “Withdrawn”.

Please note that deletion of the Buy Request at any stage will result in the Buyer having to complete the Buy Request and resubmit it. All previous information regarding the request will be deleted and will not be taken into account in the further process.

The rights of Visitors and Users may overlap, and Users will always have broader rights.

7.14. Visitors/Users may have other rights and obligations set forth in these Terms.

7.15. Visitors/Users undertake to respect the intellectual property rights of authors and other rights holders when using the Platform.

7.16. Visitors/Users undertake not to use the received Services or any materials (including presentations, individual offers) received from the Company’s Representatives or their part for commercial purposes, i.e. undertake not to resell or distribute the Services or any materials (including presentations, individual offers) in exchange for any remuneration

8. LIABILITY FOR VIOLATION OF THE TERMS OF USE

8.1. Please note that in the event of a systematic violation of these Terms of Use, We reserve the right to apply two enforcement tools:

Temporary blocking of the ability to send Sale/Buy Requests;
Account blocking.

8.2. Please note that if Your account is blocked, You will not be able to register a new account on the Platform using the phone number used to register the blocked account.

8.3. Please note that We will try to be as open as possible and notify You of the reason for the temporary blocking of the ability to send Requests or Account Blocking, but We reserve the right not to do so.

9. LIMITATION OF LIABILITY

9.1. The Company and the Visitors/Users shall be responsible for fulfilling their obligations under these Terms in accordance with the current legislation of Ukraine.

9.2. The Company shall not be liable for improper, untimely provision of the Services and fulfillment of its obligations under this Agreement in case the Visitors/Users provide false or incorrect information required by the Company for timely and high-quality provision of the Services.

9.3. The Company shall not be liable for errors and failures in the operation of the Platform, as well as for losses incurred or that may be incurred by the Visitors/Users as a result of temporary suspension of the Platform.

9.4. The Company shall not be liable for the improper provision of the Services if the provision of the Services depends on the proper operation of the Platform.

9.5. To the maximum extent permitted by applicable law, the Company shall not be liable for the failure of the Platform functionality to meet the expectations of the Visitor/User, as well as for the failure of the functionality to meet the conditions described on the Platform. When using the Platform, the Company cannot guarantee that the technical device of the Visitor/User meets all the requirements that will allow the functionality of the Platform to operate without interruption.

9.6. The Company shall be exempt from liability for full or partial failure to fulfill its obligations if such failure is the result of such uncontrollable (force majeure) circumstances as war or hostilities, earthquake, flood, fire and other natural disasters, power outages or interruptions on the Internet, virus attacks, unstable operation of the Platform through which the Services may be provided, actions of government authorities. In the event of force majeure, the Company shall notify the Users by sending a notification to the e-mail address or by any other means of communication. The Company shall resume the provision of the Services immediately after the force majeure circumstances have ended.

For the period of martial law in Ukraine, the Company shall be deemed automatically released from liability for full or partial failure to fulfill its obligations. This paragraph is a proper notification of the Visitors/Users of this fact.

10. INTELLECTUAL PROPERTY RIGHTS TO THE PLATFORM

10.1. This Platform, including its “look and feel” (e.g., text, graphics, images, logos, page headers, button icons, URLs and scripts), proprietary content, information and other materials, as well as all content and other materials contained therein, including, without limitation, the DOMOVA logo and all designs, text, graphics, images, data, software, sound files, other files, and the selection and arrangement thereof, are the property of DOMOVA LLC or Our affiliates, licensees or users, as the case may be. You agree not to take any action that interferes with such property rights. The intellectual property in the materials on this website, logos and other distinctive marks are owned by or licensed to DOMOVA LLC and are protected by applicable copyright and trademark laws. We grant Our user’s permission to download one copy of the materials for their personal, non-commercial, temporary use. Any copying of information, text, images, videos or other data, trademarks, logos or elements of the Platform will be considered as an infringement of the Company’s copyrights and may serve as a basis for legal proceedings with the violator being held liable in accordance with the laws of Ukraine.

10.2 This is a grant of a license, not a transfer of ownership. This license shall automatically terminate if You violate any of these restrictions or the Terms of Service, and may be terminated by DOMOVA LLC at any time.

10.3. The name and logos of the Platform are identifiers or trademarks of the Company. Nothing in this agreement or on the Platform may be construed as granting an implied right or any similar license or right to use any trademarks, identifiers or logos of the Company displayed on the Platform and/or Services without the prior written permission of the Company.

10.4. The use of the Platform is allowed only within the framework of the offered functionality. Any elements and content posted on the Platform may not be used in any other way without the prior consent of the Company. Prohibited use includes, but is not limited to, the following: reproduction, copying, adaptation, resale, posting, distribution by any means, etc.

10.5. You agree not to purchase, register, or use any search engine or other pay-per-click keywords (e.g., Google Ads), trademarks, email addresses, social media names, or domain names (including, without limitation, top-level domains, subdomains, and page URLs) that use or include the DOMOVA trademark or that use or include any terms that may be confusingly similar to the DOMOVA trademark.

11. PRIVACY POLICY

11.1. Personal data is part of the confidential information provided by the Visitor/User exclusively voluntarily and with his/her consent when using the Platform.

11.2. The Company collects, stores and uses confidential information in accordance with these Terms of Use and the Company’s Privacy Policy. The Company shall take all necessary measures to protect the confidentiality of personal data in the manner generally used to preserve such information in the current business environment.

12. WARRANTIES

12.1. Access to the Platform is provided on an “AS IS” and “AS AVAILABLE” basis. However, the Company does its best and takes all reasonably possible technical and legal measures to ensure the safe use of the Platform.

12.2. If any provision of this agreement is unenforceable or invalid, such provision will be limited or eliminated to the minimum extent necessary to ensure that this agreement remains in full force and effect and is subject to further performance. The failure of either party to exercise any right shall not be deemed a waiver of any other additional rights under this agreement. Failure of the Company to perform any part of this agreement shall not constitute a waiver of the Company’s right to perform the subsequent aspect or any other part of this agreement. Failure to perform any item in any particular case shall not mean that the Company has waived performance of such item in the future.

13. DISPUTE RESOLUTION PROCEDURE

13.1. In the event of any disputes or disagreements related to these Terms, the Company and You will make every effort to resolve them through negotiations in compliance with the pre-trial dispute resolution procedure. The pre-trial dispute resolution procedure is mandatory.

13.2. All claims, suggestions and comments will be considered by the Company if they are set forth in writing and sent to the Company’s e-mail address, namely: [email protected], within 30 (thirty) days from the date of sending the letter.

13.3 If disputes cannot be resolved through negotiations, such disputes shall be resolved in court in accordance with the current legislation of Ukraine where the Company is registered.

14. PROCEDURE FOR AMENDING THE RULES

14.1 In order to improve the operation of the Platform, the Company may make changes/amendments to these Terms of Use without notice. The date of entry into force of the new version of the Terms is the date of publication on the Platform. To familiarize yourself with the new terms, You should read the terms at least once a month.

14.2 If You do not agree to the new version of the Terms, You have the right not to use the Platform and to stop using the Services.

14.3. The Company may transfer the Platform with all content, including personal information, to its successor under contracts or on other grounds. The transfer and notification of You about the transfer shall be carried out in compliance with the requirements of the current legislation of Ukraine. At the same time, You may not transfer Your rights and obligations to third parties except with the prior written consent of the Company.

15. CONTACT US

If You have any questions about this agreement or the Services, please contact the Company at:

DOMOVA LLC

Address: Ukraine, 65014, City of Odesa, 16 Kanatna Street, unit 27

Registration number: 45200376

Email for user inquiries: [email protected]

E-mail for inquiries to law enforcement and public authorities: [email protected]

After We receive Your request or complaint, We will endeavor to respond as soon as possible, but no later than thirty (30) days (or sooner if required by Your jurisdiction) from the date of receipt of such request.

Wow, congratulations, You are clearly part of the elite club of conscious users! You are here, and this is almost space! Now that You have read this far, Your knowledge of the principles and rules of the Platform has increased exponentially, unlike some other users who still confuse the “Submit a Request” button with “Launch a Spacecraft”.

And anyway, knowing all the secrets of these rules, You are already one step ahead, ready for whatever We have in store for us in the next releases.

But, honestly, We are all looking forward to what the future holds when the Platform opens its wings and shows us its full potential.

DOMOVA

Unity. Agreement. Renovation.